A majority of today’s 30-year-olds may live
in the moment, but they’re looking to the future.
With mounting drug and dental costs, the questionable
sustainability of Canada’s healthcare system and
media coverage of yet another large organization slashing
its postretirement benefits, these savvy Canadians know
only too well the value of their own health and the importance
of their health benefit plans—and their employers’
participation in both.
According to Benefits Canada’s survey
of Canadian 30-year-olds, 61% agree that their employer
has an obligation to assist them in maintaining a healthy
lifestyle. Where a baby boomer or a traditionalist(born
before 1945)would say health is her responsibility, this
is not the case for this age group. “Increasingly,
Gen Xers are saying a healthy me is part of my relationship
to the workplace. My employer should help me be a healthy
person because I’ll be a better worker,” says
Lynne Lancaster, a generational expert with Bridge-Works
in Sonoma, Calif. It’s not surprising then, that
the survey also indicated 36% said their number one choice
would be to see their employer offer a fitness centre,
fitness subsidy or fitness program in their workplace.
Tim Clarke, benefits consulting practice
leader for Eastern Canada, with Hewitt
Associates in Toronto, is encouraged by this
61%. “We do hear a lot from employers that
they would love to be able to encourage employees
to stay healthier and are struggling
for what’s the right incentive and venue to
do that. I think employers philosophically
often would like to go in that direction, but
one of the barriers is lack of employee interest
or employee apathy of people viewing
this not as being something they want their
employer to be involved in.”
This is not the case for Delta Hotels in
Toronto. Adrienne Guest, director, people
and wellness, of the hotel chain, thinks employers
should be involved. “The employee
spends most of [her] waking hours with us.”
Employers not only have to provide a safe
work environment, she says, but also consider
employees’ health. “And that’s where
a benefit plan is important.”
BEST-LAID BENEFIT PLANS
Of the 382 employed respondents in the
survey, 81% ranked 100% coverage of traditional
health benefits(drug and dental)as an
important feature of their employee health
benefit plans. Guest says Delta’s coverage is
80%, but full coverage is certainly an issue.
Although Delta has a rather young workforce
(about 40% of its employee base is
under age 30), Guest says at the Whistler resort,
for example, the housekeeping department—
comprised of mostly young women
with families—wants coverage at 100%.
The importance placed on drug and dental
coverage in the survey is not surprising
to Marg French, principal at Mercer Human
Resource Consulting in Toronto. These
30-year-olds are at a stage where they’re
building equity, she says. “They’re planning
families or starting families and mortgaging
homes. [Drug and dental] are the most
valuable in terms of the value of the benefits
offered by employers.”
Still, Shawn O’Brien, senior consultant in
the health strategies consulting practice with
Aon Consulting in Toronto, was surprised
to see that if given a choice, 82% would
prefer their employer to provide a benefits
plan over the equivalent in cash. However,
he’s quick to offer another explanation. “It’s
maybe from an administrative standpoint,
that an equal amount of cash isn’t as attractive
to them. They would have to either get
an individual plan or continue to pay for
their claims out of pocket.”
While it wasn’t surprising that 30-yearolds
value drug and dental—whether single,
married or with children—consultants and
providers were surprised by the importance
placed on postretirement health benefits. Of
those employed, 72% said that benefits coverage
in retirement was an important feature
in their employee health benefits plans.
And 20% said they would most like to have
postretirement health benefits included in
their benefits coverage at work.
Sadly, not all employers offer retiree
benefits, and even those that do are finding
ways to reduce, and in some cases
eliminate, postretirement benefits for new
employees. According to a 2006 Hewitt Associates
survey, of 218 Canadian employers,
just 45% offer postretirement benefits
to new employees.
If most companies don’t offer postretirement
benefits, why are they so important to
30-year-olds who, in all likelihood, are 30
to 35 years from retirement? Consultants and providers
can only guess, but attribute
the importance to a number of factors
including retired parents who are struggling
to pay drug claims, media coverage
of companies’ changing postretirement
benefits—and even the public healthcare
system. O’Brien says this age group is
becoming more aware and concerned for
the sustainability of the public drug system.
“They know that they’ll be a strain on the
publicly funded drug benefits when they
retire.” “They’re knowledgeable in the
present; they’re skeptical about the future,”
says Lancaster.
French, however, offers the eye-opening
reality of the work world. “If it’s true
that employers would expect employees to
change jobs more than once or twice over
a working lifespan, then 30-year-olds to be
looking for postretirement benefits from
their current employer kind of flies in the
face of that, doesn’t it?” True, but if the
talent shortage is also another soon-to-be
reality in the workplace, employers may
have to consider benefits when courting the
best and the brightest for jobs.
MAKING A DIFFERENCE?
Interestingly, 65% said a health benefits
plan was an important factor in deciding
to stay or leave their current employer.
“When someone’s looking to move from
one employer to the other, it’s not simply
salary anymore,” says O’Brien. “It’s
how is
the benefits package and how robust is the
benefits package that they’re offering.”
Marilee Mark, vice-president, marketing,
group benefits, with Manulife Financial in
Waterloo, Ont., sees awareness in postretirement
benefits from 30-year-olds as positive.
“It’s a good-news message in that it’s
on their
radar.” Although employers might not necessarily
offer the more traditional postretirement
benefits plans, Mark says they can think about
which alternatives(such as employee-paid
retiree plans or savings vehicles to be used for
retirement health expenses)to offer employees
that would give them these benefits.
Despite their knowledge and concern for
health benefits, respondents rated health
spending accounts(HSAs)relatively low
(43%)in terms of importance. Clarke was
surprised by the low interest. “We do hear
from employees of all generations that
spending accounts are very attractive because
they allow them to customize and tailor
benefits to what they need.” However, Brigitte
Parent, senior vice-president for group
benefits, with Sun Life Financial Canada,
thought the low number could be a reflection
of lack of exposure(many companies do
not offer HSAs)and poor education of plan
members. “What I find quite often is that the
HSA is not necessarily well understood.”
So how can employers devise benefit plans
to meet 30-year-olds’ needs? Parent says
plans should include lifestyle-focus type of
benefits such as fitness centre subsidies, recreational
sports programs or paid sabbaticals,
which were reflected in the survey. Employers
will also need to offer choice and flexibility
in their plans through such vehicles as HSAs,
taxable spending accounts and optional
benefits. “They’re going to have to provide
means to offer benefits that are going to meet
somebody’s unique needs,” says Mark.
Meeting His Specs
On Wednesday evenings, 30-year-old Nick Hudson
can be
found running a quiz night at the Crown & Anchor,
his local
pub in Brampton, Ont. “It’s like a question/answer
team trivia
thing,” he says. “It’s a whole
dollar to play.”
But Monday to Friday nine-to-five, Nick works full-time
at
Woodbridge Foam as a quality supervisor, ensuring
that outgoing
auto parts are meeting all the customers’
specs. Though
he’s been with the company for about eight
years now, he’s still
realistic about employment trends. “Another
30 years seems a
long time in the current market to stay with one
employer,” he
says. “This being relatively early in my career,
I’m just not sure
with the trends that I would be here for another
35.”
For now, however, Nick is content. With the company’s
solid
benefits package(80% drug and 100% dental up to
$1,000 per
individual per year, excluding emergencies)as well
as a $500
per year health spending account(HSA), life’s
pretty good. “It
compares very well with what other people I know
have.” And
with a young family(he and his wife have three
boys), there will
be plenty of cavities to fill and medications to
prescribe.
As for the HSA , Nick uses it for massage
therapy about twice a year—but not to relieve
stress. “Just to promote my general
well-being,” he says. “I tell some people
and they think I’m weird.” Weird or
not,
it’s a nice perk. And though currently just
expensing massages,
the HSA did find another use a few years ago.
In July 2005, as he was loading up the van for
a family camping
trip, he stepped down and landed on his ankle. “I
had to go
the whole weekend with this massively swollen ankle.
It wasn’t
good. It took a lot of beer to water the pain.”
To ease the pain, Nick bought a specialized ankle
support
(not covered under his plan). “It was quite
pricey, so it was nice
to have the option to purchase that under this account.”
Generally in good health now(“As far as
I know,” he says),
Nick remains unfazed by high drug and dental costs
in his retirement
years.(Woodbridge Foam does not offer postretirement
health benefits.)“I have parents that are
retired now, and
they seem to get along okay without an extended
health plan.”
Retirement seems an eternity from Wednesday trivia
nights.
“There’s more than me in the boat,”
he says, encompassing a
broader scope of the problem. “I think if
there’s that many people
that are having a hard time making it, then the
government
would respond and change the set-up accordingly.”
Well, at
least there are some things you can still get for
a dollar.
|

|
Benefits: What "Y" Wants
1. Let’s get physical. Just over a third
of 30-year-olds would like their employer to provide
a fitness centre, a fitness subsidy or fitness programs
at their workplace.
2. They want luxury. Four fifths
say they want 100% coverage of
both dental and prescription
drugs.
3. These 30-year-olds want to
stay healthy and fit through
proper eating habits, taking lunch
and working out.
4. Just like Gumby, this age group
loves flexibility. These employees
value the ability to move one
benefit from one area to another
based on their needs.
5. Almost two thirds agreed that
their employers have an obligation
to help them maintain a
healthy lifestyle.
6. Just under one fifth of 30-yearolds
want to have maternity/
parental leave as a top-up in their
benefits coverage.
7. With rising prescription costs,
it’s no wonder drug benefit plans
were second in importance to
these workers.
8. These 30-year-olds want to
keep their own teeth in old age.
Dental coverage topped the list in
importance in their benefits.
|
Brooke Smith is assistant editor of BENEFITS CANADA.
brooke.smith@rci.rogers.com.
For a PDF version of this article, click
here.
|