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© Copyright 2000 Rogers Media. The following article first appeared in the April 2001 edition of
BENEFITS CANADA magazine.
It's not your fault
You are not to blame for what's wrong with benefits plans in Canada. Neither is your boss.
Chief executives are like politicians. When times are good, they get too much credit. John Roth is a genius.
Paul Martin looks awfully prime ministerial. When times are bad, they shoulder more blame than is their
share. John Roth is a hoser. Paul Martin too. It isn't fair. But hey, welcome to the big leagues.
More often than not, our leaders do the best job possible given the restraints under which they function.
The evolution of workplace wellness is a good example. At a critical time in its development, most chief
executive officers are far more focused on cost than they are on health.
These CEOs are looking at three or more consecutive years of 20%-plus annual increases in drug plan costs
and they're seeing red. They are unable--or unwilling--to recognize that increases within that silo have to
be understood in the context of productivity gains (including reduced absenteeism rates and disability
costs) that can be realized with a progressive benefits plan strategy.
We've prepared a two-feature package on drug plan management this month. Andrea Davis, our associate
editor, explains why this focus on silos represents such a threat to organizations over the long term (see
"Re-examining healthcare costs," page 83).
This is a tremendous source of frustration for health advocates. Winning CEO buy-in, the mantra of
forward-looking corporate thinkers everywhere, has become a staple of wellness conference agendas in this
country.
I've spent the last couple of weeks talking to leaders in the Canadian benefits field about genomics (see
"Healthcare by design," page 73). The mapping of the human genome represents an unprecedented step forward
in medicine. Before this decade is over, we'll see advances in pharmaceutical research and development that
will forever change disease management.
As this new century progresses, Canadians could become healthier than they've ever been. That won't come
cheaply though. It is likely (though not certain) that drug plan costs will continue to rise as these new
superdrugs come to market.
Despite its price tag though, genomics has the potential to make employees more productive and the
organizations they work for more profitable.
Simple enough? So then why are so few CEOs able to see beyond the short-term costs? Why don't more of our
leaders appreciate that a financial commitment to progressive benefits plan design now can mean significant
productivity and profitability gains in the long term?
CEOs are bound by convention. They work in a system that provides incentives to maintain--on a
quarter-by-quarter basis--a healthy bottom line. Should their focus shift too heavily on the long view, at
the expense of the short, they face paying a heavy price.
Certainly the market will reward any organization that tackles long-term productivity issues. But it will
continue to make demands on the short-term management of drug plan costs. It is awfully difficult, in that
environment, to see past the silos.
Perhaps your CEO answers to shareholders, maybe to a board of directors. At the very least he or she deals
with the competitive demands of a marketplace sharply focused on the bottom line. The need to be fiscally
prudent in the here and now is a fact of life for all senior executives.
Your CEO is handcuffed by a systemic inefficiency. That reality tempers any optimism we would like to feel
about the future of workplace wellness.
--Kevin Press
kpress@rmpublishing.com
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