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©Copyright 2001 Rogers Media. The following article first appeared in the December 2001 edition of BENEFITS CANADA magazine.

Benefits Trends

Too much information Direct-to-consumer advertising is under review in Canada. We have much to learn from the U.S. on this front.

By Kathryn Dorrell
Kathryn Dorrell A little knowledge can be a dangerous thing. this is the case when it comes to the adverse effect that direct-to-consumer advertising has on employer drug plans. When individuals hear and see advertisements on TV and radio promoting prescription drugs or read about these products in magazine ads, they march into their doctors' offices and walk out with prescriptions they may not need. This is the case in the U.S. where direct-to-consumer advertising is allowed.
Canada's Food and Drug Act currently prohibits advertising of prescription drugs to the public. But the legislation is under review, and this development understandably has benefits professionals nervous.

General Motors Corp. of Detroit is an example of what could happen in Canada if the rules change. The automaker says over the past three years, 92% of members who were prescribed Prilosec--an ulcer medication heavily advertised in the U.S.--had never visited a doctor for gastro-intestinal problems prior to getting the expensive treatment. GM says members are being given a pricey medication before other therapies simply because it is well marketed to them.

Direct-to-consumer advertising is only permitted in the U.S. and New Zealand today, but the pharmaceutical industry wants to expand its reach. It argues that marketing drugs to the public raises awareness and results in better informed consumers. The industry also wants to give consumers news on Canadian drug approvals, so they won't have to rely on U.S. ads for information.

The benefits industry sees things differently. The Employers Committee on Heath Care in Ontario says drug plan costs will climb if Ottawa loosens restrictions. These costs are rising at about 15% a year in Canada and 20% in the U.S. The difference is attributed largely to direct-to-consumer advertising. The Canadian Medical Association and the Consumers' Association of Canada are also opposed to consumer drug marketing.

Marg French, a consultant with William M. Mercer Ltd. in Toronto, says drug companies are already finding ways to get around the ad legislation in Canada. For example, she says they run ads on TV and in magazines on a health condition with a toll-free line or Web site linked to the drug maker.

French says that these efforts, combined with drug ads that Canadians see in American magazines sold on our own newsstands, is having a "huge impact" on prescribing habits and drug sales in Canada. "People are going into their doctors' offices with predetermined remedies," she adds.

Meanwhile, the promotion of prescription drugs to U.S. consumers is becoming more aggressive. The pharmaceutical industry spent US$2.5 billion on advertising its products to American consumers last year, up from US$1.8 billion in 1999. Newer and expensive drugs are promoted the most. A drug for baldness and one for smoking cessation are among the top seven products in terms of dollars spent on consumer advertising in the U.S. for 1999.

The pace of drug sales is keeping up with ad dollars. Retail pharmacies south of the border dispensed 7.5% more prescriptions in 2000 than in 1999. A U.S. study by the National Institute for Health Care Management says "Americans are demanding, and physicians are prescribing, a higher volume of medicines every year." Critics of direct-to-consumer advertising argue that this research shows that marketing prescription drugs to consumers leads to overuse and misuse of drugs.

We can't blame the pharmaceutical industry for trying to communicate directly to its consumers. The sector is a profit-driven business with shareholders to please. But the big difference between pharma companies and other manufacturers is that you need a prescription from a physician to use their products.

It makes all the sense in the world then that the medical community remain the gatekeeper of drugs. Advertising should be restricted to physicians as well as plan sponsors who need to understand what drugs plan members are taking. BC

Kathryn Dorrell is managing editor with Benefits Canada.
kdorrell@rmpublishing.com.























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