Members of group benefits plans provided by Manulife Financial Corp. will now be able to submit any type of claim online and through the insurer’s mobile app.
Manulife is touting itself as Canada’s first insurer to allow plan members to submit all claims, including disability claims, through its digital channels. The Manulife mobile app also allows for fingerprint recognition.
“The newly designed plan member homepage brings the most important information to the forefront, where plan members can easily and efficiently transact with Manulife in the way they want to,” said Donna Carbell, senior vice-president for group benefits at Manulife.
“Manulife set out to develop a digital experience that not only makes people’s lives easier but also delivers value for plan sponsors,” she added.
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Besides submitting claims, the app allow plan members to, among other things, find health-care providers in their area and look for places to fill their prescriptions more cheaply. The app is also available to members of Manulife’s group retirement plans.