Employee Assistance Programs (EAP) often fly under the radar. However, not only is it an invaluable resource for your employees, but it’s also just as valuable for your people leaders. Our EAP manager coaching service can help them address a range of workplace issues related to team members who report to them.

Support for the supporters

Your people leaders are often faced with challenging team and team member issues.

There are many situations in which manager coaching can help:

  • Returns to work – The transition back to work after a leave can be stressful for both the employee and their team members. This is especially so if team roles have changed or the employee needs accommodations. In our research, 90% of managers said they would value additional support on return-to-work issues.[1]
  • Challenging employee situations – Issues can range widely, from anger management, to work avoidance, to personal hygiene concerns. Coaching can help managers develop strategies for dealing with difficult employees who disrupt team chemistry and the workplace.
  • Managing employees remotely – Unique issues arising from managing employees remotely can include performance, time at work and communication concerns.
  • Addiction issues – Coaching can help managers with strategies to steer a struggling employee to resources they may need. It can also help managers address the impacts of an employee’s potential addiction on team members.
  • Impact of a death or illness – The death or illness of a friend, family member, or colleague can have a devastating impact on individual employees. Coaching can help managers support employees through this difficult time.

Help reduce people leader stress and burdens

People leaders wear many hats and dealing with challenging team situations can impact their own stress and wellbeing. Coaching can help give them the time and tools needed to build a strategy for success. But sometimes your people leaders also need other types of support. When this happens, they can access other services included with their EAP. This includes support for mental health, financial and legal issues, women’s health-specific issues, or family and relationship concerns.

Everyone needs support

The EAP provides your employees and people leaders with confidential support for many of life’s challenges. It’s an affordable way to get a clear return on your investment. Not just in terms of employee satisfaction, but also in lowering rates of absenteeism and improving overall company culture. Much of the support can be done virtually, helping employees remain present and productive at work, while getting the help and support they need, at a time that works for them.

To learn more about how the EAP has evolved into a resource for everyday concerns, visit sunlife.ca/EAP

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[1] Healthy returns – Supporting employees who have returned to work after a disability leave.