Once rooted in mental-health support, employee assistance programs have evolved exponentially in recent years to meet the changing needs of employees. During the coronavirus pandemic, the use of virtual care exploded as most people were forced to stay at home, so EAPs had to adapt quickly to provide virtual support to many struggling Canadians. “By […]
As technology advances and plan members’ needs become more diverse, the relationship between benefits plan sponsors and providers is adapting to fit these changes. Sarah Beech, chief executive officer of benefits and consulting at Arthur J. Gallagher & Co., believes the trend of employees wanting more from their employers is the starting point for this […]
The Ontario Teachers Insurance Plan has added a lead pharmacy consultant to its group life and disability claims team to assist in managing both early intervention and ongoing disability claims. The role, which was introduced in June 2021, creates a collaborative relationship between the pharmacist and the disability management team, providing further support for plan […]
During the coronavirus pandemic, most people were forced to work remotely and create makeshift offices in spaces that weren’t designed for that purpose. The result is a serious impact on musculoskeletal issues. Dr. Ayla Azad, interim chief executive officer of the Canadian Chiropractic Association, says remote and hybrid work are having a major effect on […]
When it comes to chronic conditions, there’s a difference in understanding and appreciating — “and this difference goes a long way in helping employers navigate their disability claims and accommodations,” said Yvonne Murphy, director of disability claims and group benefits at Sun Life Financial Inc., during a session at Benefits Canada’s 2023 Chronic Disease at Work conference. […]
Ten former National Football League players have filed a class action lawsuit against the organization, claiming their disability claims were denied. In the filing, the plaintiffs said they’re “seeking redress for the wrongful denial of benefits, the denial of statutorily mandated full and fair review of benefits denials, violations of plan terms or governing regulations and […]