Charmaine Alexander, senior advisor, disability management, Desjardins

Charmaine Alexander is a senior advisor in disability management at Desjardins. As part of the best practice and innovation team, she has more than 25 years of experience in group disability management. Her experience spans a variety of industries and includes working for employers as well as insurance carriers. Within her client base, she promotes a focus on prevention and challenges employer groups to encourage their employees to take charge of their health. She believes the future of group disability plans will require a collaborative approach between all stakeholders.

Alexander partners with several organizations within Desjardins’ portfolio of plan sponsor clients to deliver educational presentations to employers, employees and union leaders across Canada with an aim to strengthen best practice in the management of disability claims. In July 2018, she became the first insurer-sponsored mental-health first aid instructor with the Mental Health Commission of Canada. She continues to deliver this course to client organizations and their workforces.

Alexander holds a fellow in life and health claims from the International Claims Association. She also completed studies at York University, with a bachelor of arts in English, and George Brown College, with a degree in nursing.