Home Kelsey Rolfe

Since the global coronavirus pandemic prompted a move to remote working, white-collar employees are looking at jurisdictions from Nova Scotia to Bermuda, enticed by a work location that truly fits their lifestyle. And many employers are allowing the option, even post-pandemic, with companies planning out what return to work looks like and how remote work […]

  • June 30, 2021 June 30, 2021
  • 08:57

Employers want to offer employee assistance programs and employees want access to them — so why do they tend to be so underused? The average EAP utilization sits at just 11 per cent and just 39 per cent of employees said they’re satisfied with EAP programs, according to the 2016 Sanofi Canada health-care survey. And […]

  • May 28, 2021 May 27, 2021
  • 09:00

The growing use of specialty medications among plan members continued to drive the increase in plan sponsors’ drug plan costs last year, well eclipsing the increase in traditional drug spending, according to Telus Health. Canadian plan sponsors’ drug spending on insured plan members between the ages of 25 and 64 increased 3.6 per cent in […]

  • May 26, 2021 May 25, 2021
  • 09:10

Last February, Carolyne Eagan’s mother was suddenly stricken with an excruciatingly painful condition called trigeminal neuralgia, which prevented her from eating, talking or drinking without triggering a flare of pain in her head. Eagan gathered up her mom’s medications and got into the ambulance with her, feeling increasingly distressed as she wasn’t able to answer […]

  • May 21, 2021 May 13, 2021
  • 08:00

Canadians have weathered two waves of the coronavirus pandemic and are now working their way through the third. But what happens when the fourth wave — of psychological trauma, economic injury and burnout — arrives? One half of Canadians said they’d experienced worsening mental-health challenges during the pandemic, according to an April 2020 poll by […]

  • May 21, 2021 May 13, 2021
  • 07:59

“What if I told you at least one in four members of your benefits plan has an unresolved health risk?” asked Radpay, the president of HumanisRx, during Benefits Canada‘s 2021 Tech Insights: Spring Edition conference. In a study in partnership with Munich Re, HumanisRx reviewed the insurer’s claims history experience for 85,000 plan members and […]

  • May 21, 2021 July 21, 2021
  • 07:58

The same technology advancements that allowed for hyper-personalized service in sectors from banking to food delivery were already in the process of remaking health-care access and delivery. And then the coronavirus pandemic hit, quickly accelerating the acceptance of digital health care in Canada. Surveys have shown 60 per cent of health-care visits are now taking […]

  • May 21, 2021 July 21, 2021
  • 07:56

Plan member challenges — from uncertainty about what their benefits plan covers to mundane issues such as struggling with passwords and difficulty accessing their benefits portal — become human resources concerns and create additional work for plan sponsors.  That’s what Canada Life is attempting to address with its new My Canada Life at Work mobile-friendly […]

  • May 21, 2021 July 21, 2021
  • 07:55

It all started with a mechanical bull and too much tequila. Mike McClenahan wasn’t initially sold on virtual physiotherapy when he first met with Phzio, a telerehabilitation provider, back in 2018. But after a client’s Christmas party at a country and western bar that involved too much liquid courage, the then-managing partner of Benefits by […]

  • May 14, 2021 May 18, 2021
  • 08:57

When Leona Guenette comes down with a bad case of bronchitis, she knows exactly what antibiotics she needs. Normally for Guenette, the pension and benefits administrator of the Sagkeeng First Nation, that meant scheduling an appointment with her local doctor to get a prescription. But as of June 2020, when Sagkeeng and 350 other First […]

  • April 16, 2021 May 4, 2021
  • 08:55