Sun Life partners with Medical Confidence for disability management service

Sun Life Assurance Co. of Canada is partnering with Medical Confidence Inc. to help Canadian employees navigate the health-care system when they go on disability leave.

Beginning in 2018, Medical Confidence’s disability management service will be rolled out to Sun Life’s employer clients. The service provides one-on-one support through a health-care professional, arranges accelerated access to physicians and specialists, and guides patients though their treatment and recovery.

Read: How to bridge the insurer, physician divide in disability management

“Dealing with a medical issue and being on disability is stressful enough — getting treatment shouldn’t be,” said Jean-Michel Lavoie, assistant vice-president of product development and group benefits at Sun Life Canada. “Our goal is to help make our clients’ journey be as seamless as possible while guiding them on their road to recovery.

“This new tailored approach provides a unique support platform that will provide a sense of empowerment while they are improving their overall health and well-being.” 

Read: Mental-health related absence, disability still major challenges for Canadian employers: survey