Equitable Life of Canada has launched a refreshed website for plan administrators that includes a number of new features and functionalities.
The enhancements include:
- A new calculator that allows plan administrators to estimate monthly premium costs for individual plan members;
- The ability to update banking information after enrolment on behalf of plan members;
- A streamlined process for updating plan member information, including changing family categories for health or dental benefits; and
- A restructured enrolment tool to deliver a better user experience.
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“The design is more user-friendly and easier to navigate,” said Norma Crouse, Equitable Life’s assistant vice-president of claims and administration, in a news release. “It allows plan administrators to quickly update plan member changes, perform administrative updates and easily find the documents they need.
“The changes are all based on feedback our clients provided to our service teams. We used their suggestions to deliver a helpful resource tool that meets their needs.”
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