Teachers’ appoints Butler

Ontario Teachers’ Pension Plan has appointed Charley Butler to the position of vice-president, member experience and innovation.

She reports to Tracy Abel, senior vice-president, member services.

Butler is responsible for all aspects of service delivery to Teachers’ members, including defining and managing service levels while ensuring compliance with all governing legislation, policies and standards.

She has more than 15 years of experience in client services operational management, business transformation and strategy.

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