Eckler Ltd. has acquired the rights to the Quantitative Service Measurement (QSM) survey and its intellectual property from Corden Consulting Inc.
Since 1991, QSM has provided an in-depth survey for participating organizations that benchmarks both their pension administration costs and services.
“The acquisition of QSM is part of Eckler’s commitment to growing its benchmarking capabilities,” says Ian Edelist, principal and Toronto pension practice leader.
“The survey provides a wealth of information to pension plan administrators with benchmarks in a number of critical areas, including costs, volume drivers, service response times and qualitative risk management.”
Seven large public sector organizations from across Canada, that either sponsor pension plans and/or administer them on behalf of several pension plans, participate in the QSM survey.