Balancing benefits plan sustainability against meeting the evolving needs of employees continues to keep Canadian plan sponsors up at night. “I think since COVID we’ve seen such a shift in expectations [around] work-life balance, a focus on [diversity, equity and inclusion] and mental health,” said Laura Carter (pictured left), associate director of benefits at the […]
With employees often struggling to find benefits offerings related to mental-health support or chronic conditions, demand for health-care system navigation services has increased significantly in the past few years. In May 2023, the Bank of Montreal launched a digital mental-health navigation guide, available to employees in both Canada and the U.S., that streamlines access to […]