10 tips for managing your mobile workforce

Hard to find qualified people for jobs overseas? According to a recent Mercer survey, many multinational companies indicated that finding qualified candidates for global assignments and managing the costs (compensations, benefits, housing) that go with that are a major concern.

Here are 10 areas to think about to manage a globally mobile workforce in 2013.

  1. Make sure your global mobility program meets your talent and business needs. Use focus groups, interviews and market research to evaluate the program.
  2. Look at how you select, recruit, enrol, compensate, house and manage expatriates. Some software tools can help to document and streamline the administration process.
  3. Housing can be costly, so look at neighbourhood-specific housing cost data for “host” cities. Communicate your rental guidelines to expatriates and relocation firms before they begin a housing search.
  4. Match the expatriate program to the talent management strategy. Define specific competencies for global leaders and make sure the global mobility program builds that strength to fill future leadership spaces.
  5. Measure what needs to be managed. Make sure you are pursuing goals that support your overall corporate strategy. You may need new analytics and metrics in 2013.
  6. Look critically at your vendors’ recent performance and re-evaluate. You may need to outsource, in-source or “re-source” some of the special services that expatriates need.
  7. Review your mobility healthcare and wellness options. Healthcare rates can be higher in other countries.
  8. Look critically at why expatriates are working abroad. If employees are locally hired foreigners, for example, a more localized” compensation package may be better than a traditional expatriate package based on maintaining ties to a home country.
  9. Depending on the country, the expatriate’s role and the availability of talent, it may make sense to hire locally rather than to send an expatriate from a home country.
  10. Re-examine assumptions made when calculating cost-of-living allowances and hardship premiums based on differences between home and host locations. You may want to adjust cost-of-living differences in host countries.