RBC, Wello partner on virtual health care access for Canadian employers

The Royal Bank of Canada is expanding its partnership with telemedicine platform Wello to give Canadian businesses and their employees access to virtual health care during the coronavirus pandemic.

Through Wello’s platform, RBC’s plan sponsor clients and their employees will have access to health resources including prescription and medical referrals, consultations for chronic health conditions, mental-health support, health education and coaching, as well as elder, child and infant care at any time of day.

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“In a very short period of time, many Canadian businesses were forced into a zero revenue environment and that is creating anxiety and uncertainty for owners and their employees,” said Greg Grice, RBC’s executive vice-president of business financial services, in a press release. “One of the ways we can help clients adjust to this new reality is through the mental and physical health support and resources offered by Wello to ensure clients and their employees are cared for during these times.”

Vince Danielson, chief executive officer at Wello, noted the service will help employees address their physical and mental-health needs while the health-care system is focused on dealing with Canadians affected by the coronavirus. “Having employees connect with medical experts through Wello reduces the demand for face-to-face appointments and ensures employees get access to reliable and timely support for acute and chronic health needs while staying safe at home.”

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