While there’s multiple opportunities for the use of artificial intelligence in the employee benefits space — including making the claims process more efficient and personalizing the plan member experience — one of the biggest advantages of the technology is the ability to streamline administrative tasks, allowing employees to focus on more value-added work in addition […]
When investing in technology companies with artificial intelligence capabilities, it’s important that institutional investors ensure these entities own — or have relationships with large internet players that own — proprietary data that can deliver value, said Rob Zeuthen, head of secular pod and senior portfolio manager at Newton Investment Management, during the Canadian Investment Review‘s […]
A story about the B.C. Lottery Corp.’s new inclusive holiday program was the most-read story on BenefitsCanada.com this week. Here are the top five human resources, benefits, pension and investment stories of the past week. 1. BCLC allowing employees to swap statutory holidays for personal, cultural days of significance 2. My Take: Obesity should be treated like […]
Before Janet Jule joined the Saskatchewan Healthcare Employees’ Pension Plan as its chief investment officer in 2015, the pension plan sponsor started adding a wider variety of assets to its portfolio, emphasizing diversification and lowering its dependence on equities. Indeed, like many other plan sponsors, the SHEPP’s investment strategy is increasingly incorporating more alternative asset […]
In the institutional investment sector, risk management means thinking about a lot of doom and gloom, but for Danny Ip, the job is more about being prepared for what could happen tomorrow rather than forecasting what storms lie ahead. The TTC Pension Plan’s director of investment risk and analytics employs an analytical approach to measuring […]
The Federal Pay Equity Act, which took effect on Aug. 31, 2021, requires all federally regulated employers with 10 or more employees to prepare and post a pay equity plan by Sept. 3, 2024. In addition, it requires all unionized employers or those with 100 or more workers to establish a pay equity plan — […]
In 2022, Beneva Inc.’s fraud management department noticed unusual activity under a plan member’s account. The insurer’s artificial intelligence tool, used to analyze millions of benefits claims, flagged that a plan member and the person’s dependant had used up all their maximum coverages within a short period of time. When the plan coverage rolled over […]
While ChatGPT is helping benefits communications become more efficient, detailed and reliable, the risks may outweigh the rewards when it comes to full automation, says Tom Milne, a principal at Normandin Beaudry. The possibilities for generative artificial intelligence in the benefits space are infinite, he says, noting the algorithms are helping expedite the research and […]
In 2022, Xero sent out a global survey to all of its employees asking them to rank the most important components of its total rewards program, from time off to flexible working policies, salaries to employee benefits. The software company’s Canadian employees ranked health benefits as one of the most important aspects of total rewards. […]
While short- and long-term disability leaves can be challenging and disruptive for both employees and employers, reviewing trends data can help plan sponsors begin to better support workers who are struggling. Ontario Power Generation uses data on disability claims drivers, employee assistance program usage and leave durations to influence its programs, said Tanya Hickey (centre), […]