Finding ways to leverage the engagement of plan members in order to optimize their experiences, decision-making and outcomes was a recurring theme at Benefits Canada’s Defined Contribution Plan Summit this February. One way to boost outcomes is by considering the growing science of financial attention, according to Jane Henshaw, head of digital research at the […]
While improving a defined contribution pension plan may appear to be simple, ensuring employees fully understand the changes is a crucial part of the exercise, said Ian Baines, head of pensions at Britain’s Nationwide Building Society. Baines told the story of his company’s pension changes at Benefits Canada‘s 2018 Defined Contribution Plan Summit in February. […]
Moderators: Nadia Darwish, vice-president of development, marketing and investment strategy; and Karrina Dusablon, vice-president of business development, client relationship and member experience, at Desjardins Insurance Topic: Balancing a human and digital approach to plan member experiences Augmented reality, big data, robo-advisors and artificial intelligence are playing growing roles in the digital era. By 2020, Canadians […]
Next year will mark the 10th anniversary of bitcoin, a global electronic currency invented by a mysterious anonymous figure called Satoshi Nakamoto. The same individual also invented blockchain technology, which has become as ubiquitous a term as bitcoin. But what exactly is blockchain? How does it relate to bitcoin? And why is blockchain so important? […]
Manulife Financial Corp. is partnering with Vitech Systems Group Inc. as a software provider and system integrator for its Canadian group benefits business. Vitech’s insurance administration product, V3, supports group health, dental and life insurance from quote through to claim. “Vitech and V3 will support our focus on providing customers and distribution partners with a […]
Smartphones, touch screens and voice-assisted technologies like Siri and Alexa are transforming our lives. As people rely more on machines to help manage their daily activities, the business environment has evolved rapidly to match the changing expectations. The pension industry is no different. While plan participants expect their retirement accounts to be secure and easily […]