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Martha Callum, Coca-Cola Canada Bottling Ltd.’s senior director of total rewards, talks about the challenges of the coronavirus pandemic, diversity and inclusion initiatives and perfecting her baguette recipe. Q. What top challenges do you face in your role? A. Right now, it’s all related to COVID-19 — not only ensuring that we have proper safety […]


Employee benefits and total rewards planning have always been a critical element of business planning, but never more so than during the ongoing coronavirus pandemic. Mercer Canada conducted a recent client poll which showed that unlike previous years, most Canadian organizations still had not set their salary adjustment budget for 2021 as of early November. While […]

Sleep Country Canada is connecting with employees via a new app

Like many national retailers, Sleep Country Canada Holdings Inc. has a diverse group of employees across the country, working in more than 250 stores, as well as warehouses and distribution facilities, delivery services and a head office. “The whole point of this was to create a way for us to communicate with our [employees] across […]

Many human resources teams that are planning 2021 salary adjustments and possible changes to total rewards programs need to focus on immediate ways to keep employee morale up as the coronavirus pandemic rages on, while also focusing on the longer term retention and attraction of top talent. The ongoing economic uncertainty wrought by the pandemic means many Canadian […]

Q&A with ABC Technologies’ Cindy Xing

ABC Technologies Inc.’s director of total rewards talks wellness, new retirement savings plans and gardening. Q. What top challenges do you face in your role? A. The top challenge is a combination of many factors linked to the unprecedented times we’re experiencing. Like many organizations, the pandemic hit us hard. We’ve had to reduce our […]

Coronavirus changing how employers value, measure human capital: report

While intangible assets like human capital and culture are increasingly at the forefront of employers’ concerns, frameworks to manage these factors are lagging, according to a new paper by Willis Towers Watson and the World Economic Forum. As the world resets to a new reality amid the ongoing coronavirus pandemic, it noted, it will be critical to an […]

  • By: Staff
  • August 25, 2020 November 24, 2020
  • 09:15
Canadian salary increase budgets dropping in 2020: survey

Organizations in all Canadian provinces and territories are seeing a drop in their salary increase budgets for 2020, according to a new survey by WorldatWork. Alberta and Saskatchewan (both dropping from 2.8 per cent to 2.3 per cent), the Northwest Territories (from 2.7 per cent to 2.1 per cent), Nunavut (from 2.7 per cent to […]

  • By: Staff
  • August 13, 2020 November 12, 2020
  • 09:18
U.S. employers maintaining health benefits, considering other cost-cutting measures: survey

In the group benefits world, the first rumblings of the effects of the coronavirus pandemic came when plan sponsors started asking, as early as January, about their travel insurance provisions. “Clients were worried about their business travellers and expatriate employees, in China mostly, and afterwards for their employees travelling for their winter vacations,” said Daniel […]

Competitive total rewards programs are a critical component of Canadian organizations’ human resources and corporate strategy, according to a new survey by WorldatWork. The survey, which polled 150 Canadian employers in February, found 96 per cent offer drug, dental, life insurance/accidental death and dismemberment, long-term disability and employee assistance programs. Additionally, 93 per cent of […]

  • By: Staff
  • May 20, 2020 November 24, 2020
  • 15:15
U.S. employers maintaining health benefits, considering other cost-cutting measures: survey

North American employers are attempting to strike a balance between supporting employees and reducing costs during the coronavirus pandemic, according to a new survey by Aon. The survey, which polled more than 1,400 North American companies, found 70 per cent said they’re giving their working parents additional flexibility around their schedules, while 57 per cent said they’re […]

  • By: Staff
  • April 23, 2020 November 30, 2020
  • 15:00