Plan member point of view employee experiences and insights

Atopic Dermatitis

Tanya Mohan wants employers to know that atopic dermatitis (AD), more commonly known as eczema, isn’t “just a skin thing.” People with moderate to severe AD may need work-from-home and other accommodations, as well as access to sometimes costly medications that relieve their symptoms.
Atopic Dermatitis - POV

Employers need to know how AD can affect your ability to concentrate, to write, to do all the things we need to do to succeed at our jobs.

Canadians with Episodic Cluster Headache

Four plan members in their own powerful words explain episodic cluster headache - a devastating primary headache disorder - and the drilling pain that gives it the nickname “suicide headache.” One female and three males ranging in age from 27 to 53 from Ontario and Newfoundland and Labrador describe the impact it has had on each of them.
Episodic CLuster Headache

It’s like I live in a glass prison and others can’t see what I’m going through. I’m oppressed by it.

Anne Pertus

Organizational transformation consultant Anne Pertus faced a major shift in her own life after a diagnosis of Type 2 diabetes put her on a new diet and lifestyle regimen that required constant finger pricking to monitor her sugar levels. But instead of being in control of her disease, Pertus felt like it controlled her. That all changed when she switched to the FreeStyle Libre system, which uses a sensor, on a compatible smartphone* or a reader to monitor glucose without finger pricking.†
Anne Pertus

My insulin has gone down by two-thirds over the last two years. I’m not stressed anymore. I’m in control.

* The FreeStyle LibreLink app is compatible with Near-field Communication (NFC) enabled iPhone 7 and higher running iOS 11 or higher; † A finger prick test using a blood glucose meter is required during times of rapidly changing glucose levels when interstitial fluid glucose levels may not accurately reflect blood glucose levels or if hypoglycaemia or impending hypoglycaemia is reported by the system or when symptoms do not match the system readings


Lisa Vautour had struggled with obesity for many years and tried countless approaches to losing weight. Six years ago, thanks to a supportive employer, she was able to get the treatment she needed for what she unequivocally describes as a chronic disease.
Lisa Vautour

It was so much easier to be successful once I didn’t have to stress about having time off or coverage for the medications I needed.


Susan loved her work as a physician, but by November 2016 she could literally no longer stand to do her job. The pain in her feet and right knee had become relentless; walking and even standing had become excruciating. Drug compatibility testing, also known as pharmacogenetic testing, proved to be the turning point in her long journey toward recovery.
drug compatibility test

I truly believe drug compatibility testing can be the key to setting the course for quicker, more successful, healing.


Ryan is working to overcome depression. He shares his experience with benefits offered through RBC Insurance, including the Onward by Best Doctors program, that helped turn his life around.
Depression and RBC insurance

My plan was amazing because it took the pressure off me financially. There was no way I could work in that time in my life, and with a family of five, I would have had no income. My stress, anxiety and depression would have increased tremendously.

Jeff Aarssen

Retired: Senior Vice-president of Sales, Group Customer Division, The Great-West Life Assurance Company
Jeff Aarssen

If I had not found the right treatment, things could have been much worse. When I was initially diagnosed with RA, my doctor said there was a good chance I’d be in a wheelchair by the time I was 30.