Morneau Shepell expanding into telemedicine services

Morneau Shepell Ltd. is expanding into the growing telemedicine market to provide Canadian benefits plan members and their families with more convenient access to digital health-care services.

Through its LifeWorks’ business, the company is launching a unified telemedicine service that will provide Canadians with quick access to medical practitioners such as doctors, nurse practitioners and other clinical professionals across the well-being spectrum.

Read: Head to head: Is telemedicine the right route to employee health care?

“Telemedicine will shape the future of health care through consumer-grade platforms that unify and simplify the end-to-end patient experience, marrying digital scale with human personalization,” said Neil King, president of LifeWorks and executive vice-president of Morneau Shepell, in a press release. “Today, millions of employees and their families turn first to Morneau Shepell for support on a wide range of well-being issues. We have a unique opportunity to support their needs with a new generation of unified telemedicine solutions. It’s a natural fit in our total well-being portfolio.”

Accessed via the LifeWorks’ platform, the new service aims to provide faster access to care for patients, a simplified experience, access to multiple consultation approaches and integration into a continuum of care spanning multiple health-care modalities.