EAP

Keyword: EAP

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Language barriers are undermining employees’ access to workplace benefits, reducing enrolment and engagement and increasing the risk of errors and misunderstandings, says Parbudyal Singh, professor of human resource management at York University. “In many cases, employees will default to not enrolling or underutilizing benefits because they’re unsure how they work or whether they apply to […]

Before bringing employees back to the office, it’s important for employers to clearly communicate their expectations, support employee well-being and ensure there’s adequate space for workers, says Chris Gory, employee benefits advisor at Orchard Benefits. “Employers need to communicate their expectations for when employees are working at the office to avoid any confusion. They should […]

“Eczema is like a rollercoaster; it’s characterized by flares and remissions and flares and remissions — and the cruelest thing is that it’s unpredictable and the flares come at the absolute worst time,” said Dr. Maxwell Sauder, a dermatologist at the Toronto Dermatology Centre, in a session supported by Galderma during Benefits Canada’s 2026 Chronic […]

Mental and physical health care have long been treated as separate silos, but there’s a growing recognition in the benefits industry that an integrated, personalized care experience can improve health outcomes, manage chronic disease and reduce “ballooning health spend,” according to Matthew Chow (pictured right), chief mental health officer at Telus Health. “We’re moving employee […]

In the 30 years since Symcor’s inception, it has brought in many employees with diverse ages, backgrounds, cultures and experiences. “We want to make sure that, with a workforce as diverse as ours, to have programs that are inclusive, meaningful, relevant and supportive,” said Rachel Wong, the organization’s vice-president of total rewards and human resources […]

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Fewer than half of people leaders say they feel equipped to address employee mental-health issues, according to a new report by Telus Health. The report, which analyzed findings from the organization’s 2025 mental-health indexes, found only 62 per cent of workers rate their managers as ‘strongly humane’ and workers who rate their managers as ‘weak’ […]

  • By: Staff
  • March 11, 2026 March 10, 2026
  • 09:00

Known as ‘Inspire,’ Pratt & Whitney Canada’s health and well-being program has evolved since its launch in November 2020, growing with employees’ changing needs, using a data-driven approach and ensuring leaders have the proper tools to provide support. Since the program was rolled out during the coronavirus pandemic, one of its first priorities was to […]

The construction services company’s director of mental health discusses bringing psychological health and safety to an industry she grew up in, women’s health and road trips with her senior dog. Q: What new programs or initiatives are you looking to implement? A: At the end of 2025, we launched company-wide mental-health compliance training to raise […]

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GreenShield Canada is acquiring Kii Health’s Canadian mental-health services segment. The acquisition encompasses Kii’s employee assistance program, student assistance program, cognitive behavioural therapy associates and internet-based cognitive behavioural therapy services. Read: 2025 Healthy Outcomes Conference: How payor, provider integration can improve plan member health outcomes In addition to expanding its mental-health offerings, GreenShield will also expand […]

  • By: Staff
  • February 13, 2026 February 12, 2026
  • 15:00
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A survey of older Canadian employees by the National Institute on Ageing at Toronto Metropolitan University was the most-read story on BenefitsCanada.com this past week. Here are the top five human resources, benefits, pension and investment stories of the last week: 1. 22% of older Canadians have saved $5,000 or less for retirement: survey 2. […]

  • By: Staff
  • January 23, 2026 January 22, 2026
  • 09:00