Home EAP

Keyword: EAP

208 results found

Telus Communications Inc. is training its people leaders to recognize when employees are experiencing mental-health struggles. The organization provides leaders with scripts to refer to when they recognize an employee needs help. The scripts guide managers through broaching the conversation, directing employees to the appropriate company support tools, following up with the individual and maintaining confidentiality. Company […]


Between 2019 and 2021, mental-health drug claims skyrocketed among young Canadians, according to a new report by Sun Life Financial Inc. The report, which identified trends using the insurer’s data, found a 24 per cent increase in drug claims to treat mental-health disorders for people aged 30 and under. On the other hand, drug claims […]

  • By: Staff
  • January 31, 2023 January 30, 2023
  • 09:00

Vancouver City Savings Credit Union is supporting employee well-being by increasing its coverage for mental-health benefits from $1,500 to $10,000, per employee and per dependant. The enhanced benefit, effective July 1, provides coverage for mental-health providers such as counsellors — including group counselling sessions — and psychologists. Vancity’s current mental-health offerings include a telemedicine portal […]


Nearly two-thirds (64 per cent) of U.S. employers are planning to increase their spend on employee wellness programs, according to a new survey by Wellable. The survey, which polled roughly 200 health insurance brokers and wellness consultants, found respondents expect employers to prioritize benefits related to mental health (91 per cent), stress management and resilience […]

  • By: Staff
  • January 25, 2023 January 24, 2023
  • 09:00

The third Monday in January, also known as ‘Blue Monday,’ is considered to be the saddest day of the year, as people contend with frigid weather and higher-than-normal credit cards bills from the holiday season. Employers can use this occasion to check in with employees and plan their mental-health strategies for the year, says Janet […]


The coronavirus pandemic put mental health squarely on employers’ agendas and this focus on employee well-being is even more important as some organizations return to in-person work. In 2023, employers will continue to re-evaluate how they support their employees and it’s likely many organizations will provide increased flexibility, such as remote working options or a […]

For too long, disability programs have been reactive rather than proactive, but connecting disability management to overall employee well-being strategies can help reduce disability trends and help employees on leave successfully return to work. “Where we’re seeing our [plan sponsor] clients have success is acknowledging the problem starts way sooner than [the point when] someone […]

During the pandemic, employers are facing the “perfect storm” of major workplace disruption coupled with a poor mental-health baseline leading up to the crisis, according to Judith Plotkin (centre), vice-president of health solutions at People Corporation Inc., speaking during a panel session at Benefits Canada‘s 2022 Healthy Outcomes Conference. “There was already huge pressure on […]

While short- and long-term disability leaves can be challenging and disruptive for both employees and employers, reviewing trends data can help plan sponsors begin to better support workers who are struggling. Ontario Power Generation uses data on disability claims drivers, employee assistance program usage and leave durations to influence its programs, said Tanya Hickey (centre), […]

In the face of a tight labour market and fierce competition for top talent, employee mental-health and well-being supports are emerging as key components of employers’ attraction and retention strategies. Speaking during a panel session at Benefits Canada‘s 2022 Healthy Outcomes Conference, Zayna Khayat (left), vice-president of growth and client success at Teladoc Health, said […]