Buck is introducing a new online platform for its plan sponsors to help manage their human resources operations.
The web and online-based platform aims to aggregate a plan sponsor’s health, wealth and career programs. It offers employers access to custom dashboards and model scenarios so they can see how well their programs are performing.
“The HR industry is in the midst of an unprecedented shift in the employee experience,” said Scot Marcotte, chief technology officer at Buck, in a news release. “Technology exists to recast HR service delivery from a human-centred perspective, using natural language, artificial intelligence and robotic process automation. These complex, high-tech capabilities allow us to create an increasingly high-touch, tailored and simplified environment for the individuals HR serves.”
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Daimler Trucks North America has already raised its employee engagement rates using the platform, according to its senior benefits specialist Terri Moore. “With our diverse and national workforce, enabling employees to easily access all of their benefits and compensation information and engage them in their programs, had been a challenge for us.
“Buck consolidated five different vendor partners into a single experience for our employees. With 67 per cent of our population using the site regularly — a significant number of whom access it through their smartphones — we’ve seen marked improvement in our employee engagement while streamlining some of our processes.”
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