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Ontario appeal court ruling marks substantial shift in enforcement of termination clauses

The Ontario Court of Appeal’s affirmation of a $1.5 million punitive damages award — reportedly the largest award of its kind in a Canadian long-term disability case — may signal greater exposure for employers and insurers that fail in their duty to treat such claims in good faith. “The court had no problem with the […]

Many plan members are experiencing risk factors related to poor mental, physical and financial well-being, but often don’t know they can turn to their benefits plans for help. Indeed, when Canada Life’s disability claims report asked plan members going on disability whether they sought out counselling through their benefits plans, more than half said they […]

Long before the coronavirus pandemic upended the workplace and impacted absence and disability management, employers have been rethinking these programs by taking a proactive approach. Lululemon Athletica Inc.’s accommodations program supports employee financial well-being and building employer trust by allowing employees to continue working as much as possible, said Jared Fu (pictured right), the apparel […]

  • By: Blake Wolfe
  • November 20, 2023 November 30, 2023
  • 07:53

About a year before the onset of the coronavirus pandemic, Algonquin College updated its disability management program. The timing set the Ottawa-based college up for success when the crisis hit, says Jessica Myers, its acting manager of wellness and abilities, allowing her team to focus on proactive supports, knowing case management was well in hand. […]

In 2022, some of the top chronic conditions affecting group benefits plans were diabetes, obesity, depression and arthritis. Diabetes was the No. 1 ranked condition for drug claims in 2022, knocking rheumatoid arthritis down to the No. 2 spot, according to Telus Health’s annual drug plan trends report. And the 2023 Benefits Canada Healthcare Survey […]

Last year, a benefits plan member in British Columbia was shocked when his insurance provider rejected an orthotics claim because the prescriber was a nurse practitioner rather than a “physician.” In the story, reported by the Victoria, B.C.-based Times Colonist, the chief executive officer of Nurses and Nurse Practitioners of B.C. said it wasn’t the […]

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Total U.S. sales of workplace disability insurance premiums reached $1.7 billion in the first quarter of 2023 — a year-over-year increase of five per cent — driven by a 17 per cent increase in short-term disability insurance sales, according to a new report by LIMRA. It also found sales of long-term disability insurance premiums were down five […]

  • By: Staff
  • July 10, 2023 July 10, 2023
  • 15:00

The Ontario Court of Appeal has overturned a $248,931 judgment against an employer that denied long-term disability benefits to an employee, citing the trial judge’s misinterpretation of eligibility requirements. “The employee’s position was that he was on temporary medical leave, but he had been working until the day he left and the medical evidence clearly […]

Once rooted in mental-health support, employee assistance programs have evolved exponentially in recent years to meet the changing needs of employees. During the coronavirus pandemic, the use of virtual care exploded as most people were forced to stay at home, so EAPs had to adapt quickly to provide virtual support to many struggling Canadians. “By […]

As technology advances and plan members’ needs become more diverse, the relationship between benefits plan sponsors and providers is adapting to fit these changes. Sarah Beech, chief executive officer of benefits and consulting at Arthur J. Gallagher & Co., believes the trend of employees wanting more from their employers is the starting point for this […]