Three-quarters (74 per cent) of U.S. employers say they increased their communications about compensation and benefits in 2023, according to a new survey by Arthur J. Gallagher & Co.

The survey, which polled more than 4,000 U.S. companies, found roughly half (53 per cent) rated their employees’ understanding of compensation and benefits as excellent or good. While nearly all (93 per cent) respondents said they take a deliberate approach with their internal benefits communications, fewer than a quarter (23 per cent) claimed to have implemented a comprehensive benefits communications strategy.

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More than a third (37 per cent) of respondents said they believe their benefits communications create tangible results or a desired change in behaviour. Although 49 per cent said they agreed — and nine per cent strongly agreed — their employees were highly engaged, just half (51 per cent) said they’ve conducted an in-depth employee engagement survey over the past two years.

Three-quarters (74 per cent) of respondents said employees’ emotional well-being was an important focus in 2023, followed by financial (49 per cent), physical (47 per cent) and career (38 per cent) well-being.

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